Last updated on: 03/05/2024
The purpose of this privacy policy is to inform you of the data that we collect, why we collect that data, whether they are shared with third parties and the period for which they are kept, as well as your rights and how you can exercise those rights.
I. Who are we?
FITLAND BV, trading under the name ‘Release’, is the controller, the party responsible for processing your personal data, with its registered office at 2000 Antwerp, Zeevaartstraat 10, Crossroads Bank for Enterprises number: 0457.105.669.
You can contact us in the following ways:
- Tel: +32 3 227 15 37
- Address: 2000 Antwerp, Zeevaartstraat 10
- Email: info@release.be
II. Which personal data do we process?
We process the following personal data:
Membership registration and administration
Given name and surname, email address, mobile and/or landline number, address (street, street number, city and postcode), date of birth, membership number, IBAN account number, SWIFT/BIC code, type of membership;
If applicable: company details (company name, VAT number, company address);
If applicable: details for checking whether a group discount applies (proof you are employed by a specific company or institution, such as a teacher’s, police officer’s or firefighter’s ID card);
Creating/logging into your online account
Username, email address, password;
Visiting our website
IP address, location data, browser data, operating system, duration of visit, the pages you visit and links you click on, using cookies (please see our cookie policy);
Completing online forms for applying for a day pass/membership
Given name and surname, email address, telephone number, preferences (exercise, group lessons, personal training), address (street, street number, city and postcode), language, gender, student/non-student, previous Release membership, name of a colleague you know;
(Open) application
Email address, CV and covering letter as well as all personal details listed therein;
Supply chain management
Given name and surname, email address, address (street, street number, city and postcode), mobile number, landline number, IBAN account number, SWIFT/BIC code, VAT number;
We also process all data you voluntarily transmit to us when, for example, you get in touch.
III. Why are your personal data processed?
We process the aforementioned personal data for the following reasons and on the stated legal basis:
Membership administration and supply chain management | Performance of a contract
Website maintenance | Legitimate interest
Newsletters and notifications | Consent
Applicant management | Performance of a contract
Following up on requests for contact | Performance of a contract
If we process your personal data for purposes other than those stated above, we shall inform you thereof in advance.
IV. Are your personal data shared with third parties?
Your personal data could be transmitted to third parties when:
- You have explicitly consented thereto in advance;
- We are obliged by law to transmit the personal data in the context of, for example, (the prevention of) fraud and misuse;
- In the event of our business activities being transferred to a third party;
- We ask a third party to perform a part of the data processing, in which case we shall ensure that these third parties likewise comply with this privacy policy;
In concrete terms, your personal data are or could be shared with the following third parties and for the following reasons:
Clubplanner | Membership registration and administration –management of application
Intuit (Mailchimp) | Newsletters and letters
Stay Wild | Website maintenance
Dropbox | Cloud storage
V. How long do we keep your personal data?
Your personal data are not retained for longer than is necessary. This means that your data shall be deleted from our files in accordance with the following retention periods:
Data of members and suppliers | 7 years after the contract ends
Data of unsuccessful applicants | 5 years after an application was submitted
Contact details | 6 months after a contact request was completed
Email address (for newsletters and notifications) | Until you revoke consent
Data related to visiting our website | 6 months after you have visited our website
Irrespective of the period for which we keep your personal data, we will delete your personal data if you explicitly request that we do so via the above contact details.
VI. What are your rights?
You have a number of rights that you can exercise by contacting us via the above contact details.
- The right to access the personal data concerning you that are processed by us, where necessary to have incorrect/incomplete personal data corrected or to have personal data deleted and, in certain cases, to have the processing of your personal data restricted or to object to the processing thereof.
- The right to the transfer of your personal data that you provided to us, either by means of the provision thereof in a readable form or by means of the direct transmission thereof by us to a third-party service provider of your choice.
- The right to revoke the consent to the processing of personal data previously granted.
- The right to submit a complaint to the supervisory authority if, inter alia, you are not satisfied with our handling of your request or complaint, using the following contact details (or to an authority of your choice):
Gegevensbeschermingsautoriteit
Drukpersstraat 35, 1000 Brussels
+32 (0)2 274 48 00
contact@apd-gba.be
- The right to object to the use of your personal data for direct marketing purposes
VII. How can you exercise your rights?
You can contact us using the above contact details.